Case studies №3

BUSINESS

3-year-old oil service company, present in 16 regions. Production and supply services.
7 000 employees, 2018.

PROBLEM

Rapid development of the company from the idea stage to receiving government tenders has led to a high level of errors in interactions, low qualifications of employees, demotivation, lack of involvement, and a fragmented management system based on the individual experience of each top manager.

SOLUTION

Implemented the system of periodical job satisfaction assessment for employees with recommendations
for improvements.
Created the system of career growth in the company. Implemented the periodic professional skills
and knowledge attestation program.
Created a special skills development program for top management based on the universal matrix of competencies made for their positions and individual diagnoses results.
Consulted the leaders of the company on how to support and maintain implemented changes.

RESULT

Increased job satisfaction, motivation 1 and engagement of employees
Increased efficiency 2 of managers
Reduced losses based 3 on performance errors